Important Notice
SinoRX Medical Concierge is a medical tourism coordination service. We are not a hospital, clinic, or healthcare provider. We do not provide medical diagnoses, treatments, prescriptions, or medical advice. All medical services are provided by independent healthcare facilities and practitioners in China.
1. Nature of Our Services
SinoRX provides coordination and facilitation services for individuals seeking medical treatment in China. Our services include:
- Connecting patients with accredited hospitals and medical specialists
- Facilitating communication between patients and healthcare providers
- Coordinating logistics such as travel, accommodation, and translation
- Providing general information about medical procedures and facilities
We do not: Diagnose medical conditions, recommend specific treatments, provide second medical opinions, or make medical decisions on your behalf.
2. Medical Decision Responsibility
You acknowledge and agree that:
- All medical decisions are solely between you and your treating physicians
- You are responsible for researching and evaluating any medical procedure before agreeing to treatment
- You should consult with your local healthcare provider before traveling for medical treatment
- You must provide complete and accurate medical history to all healthcare providers
- You have the right to seek second opinions before proceeding with any treatment
3. Risks of Medical Tourism
Medical tourism involves inherent risks that you should carefully consider:
- Medical risks: All medical procedures carry risks including complications, adverse reactions, infection, and in rare cases, death
- Quality variations: Healthcare standards and regulations may differ from your home country
- Communication barriers: Despite translation services, nuances may be lost in medical communications
- Follow-up care: Post-treatment care may be challenging to coordinate internationally
- Legal recourse: Medical malpractice laws and patient rights differ between countries
- Travel risks: Long-distance travel shortly after medical procedures can increase health risks
4. No Guarantees
Neither SinoRX nor any affiliated hospital or healthcare provider guarantees specific medical outcomes. Results vary based on individual circumstances, medical conditions, and many other factors. Success rates and testimonials on our website or provided by hospitals are for informational purposes only and do not guarantee similar results.
5. Insurance Recommendations
We strongly recommend that you:
- Purchase comprehensive international health insurance that covers medical treatment abroad
- Verify that your insurance covers the specific procedures you are considering
- Obtain travel insurance that includes medical evacuation coverage
- Understand the claims process for international medical expenses
- Keep copies of all medical records, receipts, and documentation
6. Partner Hospital Relationships
While we work with accredited and reputable hospitals in China, SinoRX is not responsible for the actions, quality of care, or outcomes provided by these healthcare facilities. Our partner relationships are coordination agreements only. Each hospital operates independently and is solely responsible for the medical services they provide. We encourage you to independently verify credentials and research any facility before proceeding with treatment.
7. Emergency Situations
In case of a medical emergency:
- Call emergency services immediately (China emergency: 120 for ambulance)
- Seek immediate medical attention at the nearest hospital
- Contact your embassy or consulate if needed
- Notify SinoRX as soon as reasonably possible
SinoRX coordination services are not a substitute for emergency medical services. In life-threatening situations, always prioritize immediate medical care.
8. Information Accuracy
While we strive to provide accurate and up-to-date information about medical procedures, hospitals, and healthcare options, this information is for general reference only. Medical knowledge evolves rapidly, and specific details may change. Always verify current information directly with healthcare providers before making decisions.
9. Traditional Chinese Medicine (TCM)
Some treatments offered through our partner facilities may include Traditional Chinese Medicine (TCM) therapies such as acupuncture, herbal medicine, or other traditional practices. These treatments may not be recognized or regulated in your home country. You should research and understand any TCM treatments before agreeing to them, and inform your home healthcare providers of any traditional treatments received.
10. Acknowledgment
By using SinoRX services, you acknowledge that you have read, understood, and agree to this Medical Disclaimer. You accept full responsibility for your medical decisions and understand the risks involved in medical tourism. You agree not to hold SinoRX, its employees, or affiliates liable for medical outcomes resulting from treatments arranged through our coordination services.
11. Contact Us
If you have questions about this Medical Disclaimer or need clarification about our services, please contact us:
SinoRX Medical Concierge
Email: care@chinamedicaltour.com
Address: Beijing, China